How can we help?

Email

For all customer queries, please email us using this form.

Please note that we are receiving a higher than normal volume of enquiries – we are experiencing longer than usual wait periods. We apologise for this delay.

Mail

Katies Customer Service Team
PO Box 7
St Peters, NSW 2044

For information about the National Relay Service for hearing and speech-impaired people, please refer to the below link: National Relay Service | Australian Government Department of Health 

For information about the Translating and Interpreter Service for people who speak languages other than English, please refer to the below link: Translating and Interpreting Service (TIS National)